Your first day at Basecamp.

Park in our lot

We are at 643 Denver St, half a mile north of downtown, next door to Bonsai Brewing. The lot is ours — no meters, no two-hour limit, no permit needed.

Bike parking is under the covered patio on the south side.

Come in the main entrance

The main door is on the south side under the red columns. It is unlocked Monday to Friday, 7:00 am to 5:00 pm, and you can walk straight in — there is no reception desk to check in at.

In rain or snow, the west and south entrances have mats — please use those and wipe your feet, especially if you have a dog with you.

The exterior doors lock at 5:00 pm on weekdays and stay locked all weekend. Interior doors run on until 7:00 pm, so you can keep working past five, but you cannot get back IN after five without a digital key on your phone. Set the key up before your first late night rather than while standing outside: issuing it is a manual step on our end. How the digital key works →

Find your office

Your office is numbered — Private Office 6, say, or Executive Office 1 — and it is on your welcome email and in the portal. Find it on the plan below to see where in the building it is and which floor.

Offices 1 through 7 are on Level 01. Offices 8 through 12 and both executive offices are upstairs, reached by the stairs or the elevator.

Which floor you are on decides how your office locks. Downstairs, offices 1 through 7 have a keypad on the door and we set you a PIN. Upstairs, the offices have no lock of their own: what locks is the Level 02 floor door, so the floor is secured as a whole rather than each room individually. Your locking file cabinet is the right place for anything you would rather have properly shut away.

The building is yours at any hour, but that depends on a digital key being active on your phone. This is not an office perk, every membership gets the same, so the key is the only thing standing between you and a Sunday morning. Sort it in your first week rather than at 6:00 am on the day you need it. How the digital key works →

Get on the wifi

The network is “Basecamp”. The password is in your welcome email — we deliberately do not publish it on a public page.

Private offices also have wired ethernet. There is over a mile of CAT-6 in the walls, and a wired connection is noticeably steadier for long video calls or big uploads.

Sign in to the member portal

Your welcome email has your sign-in link. The portal is where you book the conference room, see invoices and receipts, update your payment method, and request changes to your membership. Phone booths need no booking — take whichever is free.

Take two minutes to fill out your profile while you are there — it is how other members know who you are.

Join the Slack

Nearly everything operational happens in Slack. Wifi changes, building notices, and the occasional get-together go in #members; events, services and general chat go in #general.

It is also the fastest way to reach us, and the place to flag anything that needs fixing.

Booking a room

Six phone booths — four on Level 01, two upstairs — are free to all members and do not require a booking. Keep it to about thirty minutes so they stay available, and use them for calls rather than as a quiet desk.

The Executive Conference Room upstairs seats ten. The Level 01 meeting room is much smaller — two people, three at a squeeze — so take anything larger upstairs. Both are booked in the member portal, and the iPad by each door shows the day’s reservations — green means free, red means reserved.

The meeting room and the phone booths are free to you. The Executive Conference Room includes an hour a month, and after that members pay $50 an hour rather than the $100 guests pay.

Coffee, the kitchen, and the rest

Pour-over coffee and tea are free. The espresso machine is one-touch — put your mug under the spout before you choose. Brewing notes for the Chemex are on the counter.

Reset the kitchen before you go back to your desk: rinse your dishes and load one of the two dishwashers. Nothing gets left in the sink and nothing gets left to soak — one dish reads as permission and by the afternoon there are six. The exception is when both dishwashers say Clean, in which case leave it and we will empty them. Fridge and pantry space is included with every membership — label your food, and do not eat anyone else’s.

Printing, scanning and copying are onsite at member rates. Ask in Slack if you need help getting set up.

The etiquette that actually matters

Keep your phone voice at a normal level and take longer calls to a booth — it is the single thing that makes an open floor workable.

Headphones for anything with audio. Go easy on strong scents; several members are sensitive to them. Leave the space a little better than you found it.